Samarajeewa, K.G.A.
A Study of customer satisfaction and application of QFD for quality improvement in residential apartments - [2006] - x, 88p. : ill., tables
TH1181
Civil Engineering-Thesis
THESIS-CIVIL ENGINEERING
CUSTOMER SERVICE
CUSTOMER SATISFACTION-Quality Improvement
MSc (Major Component Research)
624(043) /
A Study of customer satisfaction and application of QFD for quality improvement in residential apartments - [2006] - x, 88p. : ill., tables
TH1181
Civil Engineering-Thesis
THESIS-CIVIL ENGINEERING
CUSTOMER SERVICE
CUSTOMER SATISFACTION-Quality Improvement
MSc (Major Component Research)
624(043) /