A Study of customer satisfaction and application of QFD for quality improvement in residential apartments
Language: English Publisher: [2006]Description: x, 88p. : ill., tablesSubject(s): MSc (Major Component Research) | Civil Engineering-Thesis | THESIS-CIVIL ENGINEERING | CUSTOMER SERVICE | CUSTOMER SATISFACTION-Quality ImprovementOnline resources: Click here to access online Dissertation note: Department of Civil Engineering Faculty of Engineering University of Moratuwa 2006Item type | Current location | Call number | Shelving info | Status | Date due | Barcode | Item holds | Course reserves |
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Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well. |
624(043) (Browse shelf) | DCE 03/48 | Not For Loan | 85977 |
Total holds: 0
TH1181
Department of Civil Engineering Faculty of Engineering University of Moratuwa 2006
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