| 000 | 006950000a22002050004500 | ||
|---|---|---|---|
| 008 | 160818b xxu||||| |||| 00| 0 eng d | ||
| 041 | _aeng | ||
| 080 |
_a654.9(548.7) _b |
||
| 942 | _cTH | ||
| 100 | _aSandagomi, T.K.J. | ||
| 700 |
_aDr. S.W.S.B. Dasanayaka _esup |
||
| 245 | _aCall center industry of Sri Lanka: analysis on critical success factors for adaptation and enhancement of the industry | ||
| 300 | _a80p.: ill. | ||
| 500 | _aTH853 | ||
| 502 |
_gUniversity of Moratuwa _cTM _dFAC_ENG _o03 |
||
| 658 | _aMBA in Management of Technology | ||
| 856 | _uhttp://dl.lib.mrt.ac.lk/handle/123/433 | ||
| 650 | _aMANAGEMENT OF TECHNOLOGY-THESIS | ||
| 650 | _aTELECOMMUNICATION SERVICES | ||
| 999 |
_c18151 _d18151 |
||