000 00840nam a2200241 4500
008 220520t2021 ||||| |||| 00| 0 eng d
041 _aeng
080 _a624(043)
100 _aSharic, Abdul Hameed Sabeen
245 _aPerformance evaluation frame work for service quality improvements in public bus transport
260 _c[2021]
300 _axii, 115p. : col. charts, ill., tables,
_eCD-ROM
502 _cCE
_dFAC_ENG
_gUniversity of Moratuwa
650 _aPUBLIC BUS TRANSPORT - Service Quality
650 _a BUS TRANSPORT- Service Quality
650 _aPASSENGER EXPECTATION
650 _aSERVICE PERFORMANCE
650 _aCIVIL ENGINEERING - Dissertation
658 _aDoctor of Philosophy
700 _aProf. J. M. S. J. Bandara
_esup
856 _uhttp://dl.lib.uom.lk/handle/123/18687
942 _cTH
999 _c180650
_d180650