000 00787nam a2200241 4500
008 170816t2017 xxu||||| |||| 00| 0 eng d
041 _aeng
080 _a004(043)
942 _cTH
100 _aSamaranayaka, J.R.A.C.P.
700 _aMr. Saminda Premaratne
_esup
245 _aInformation searching through voice to text conversion at call centers
260 _c[2017]
300 _axi, 86p.
_eCD-ROM
502 _cDIT
_dFAC_IT
_gUniversity of Moratuwa
_o17
658 _aMSc in Information Technology
856 _uhttp://dl.lib.mrt.ac.lk/handle/123/12935
650 _aINFORMATION TECHNOLOGY-Dissertations
650 _aINFORMATION SEARCHING DELAY
650 _aCALL CENTERS-Sri Lanka
650 _aVOICE TO TEXT CONVERSION MECHANISMS
650 _aCustomer satisfaction
999 _c173775
_d173775