000 | 00787nam a2200241 4500 | ||
---|---|---|---|
008 | 170816t2017 xxu||||| |||| 00| 0 eng d | ||
041 | _aeng | ||
080 | _a004(043) | ||
942 | _cTH | ||
100 | _aSamaranayaka, J.R.A.C.P. | ||
700 |
_aMr. Saminda Premaratne _esup |
||
245 | _aInformation searching through voice to text conversion at call centers | ||
260 | _c[2017] | ||
300 |
_axi, 86p. _eCD-ROM |
||
502 |
_cDIT _dFAC_IT _gUniversity of Moratuwa _o17 |
||
658 | _aMSc in Information Technology | ||
856 | _uhttp://dl.lib.mrt.ac.lk/handle/123/12935 | ||
650 | _aINFORMATION TECHNOLOGY-Dissertations | ||
650 | _aINFORMATION SEARCHING DELAY | ||
650 | _aCALL CENTERS-Sri Lanka | ||
650 | _aVOICE TO TEXT CONVERSION MECHANISMS | ||
650 | _aCustomer satisfaction | ||
999 |
_c173775 _d173775 |