| 000 | 006570000a22002050004500 | ||
|---|---|---|---|
| 008 | 150825t2011 xxu||||| |||| 00| 0 eng d | ||
| 041 | _aeng | ||
| 080 |
_a62:65(043) _b |
||
| 942 | _cTH | ||
| 100 | _aKandambi, Harini Suvimal | ||
| 110 | _aEng. Kithsiri Samarasinghe | ||
| 245 | _aThe Effectiveness of CRM systems in the telecommunication industry of Sri Lanka | ||
| 260 | _c[2011] | ||
| 300 | _aix, 74p. : ill. | ||
| 500 | _aTH2407 | ||
| 502 |
_cTM _gUniversity of Moratuwa _dFAC_ENG _o11 |
||
| 658 | _aMBA in Management of Technology | ||
| 856 | _uhttp://dl.lib.mrt.ac.lk/handle/123/13765 | ||
| 650 | _aMANAGEMENT OF TECHNOLOGY - Dissertation | ||
| 999 |
_c147251 _d147251 |
||