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Predicting market success : new ways to measure customer loyalty and engage consumers with your brand

by Passikoff, Robert.

Language: EN Publisher: Hoboken John Wiley 2006Availability: Items available for loan: Library, University of Moratuwa (2). Location(s): Lending Collection Call number: 658.818 P3.

Profiling the Sri Lankan consumer : multiple portraits and manifest patterns

by Liyanage, Uditha.

Edition: 2nd ed.Language: EN Publisher: Colombo Postgraduate Institute of Management 2005Availability: Items available for loan: Library, University of Moratuwa (2). Location(s): Lending Collection Call number: 658.89(548.7) L5.

Training library staff and volunteers to provide extraordinary customer service

by Todaro, Julie | Smith, Mark L.

Language: EN Publisher: London Facet 2006Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 023.5 T6 (1). : Location(s): Library Science Collection Call number: 023.5 T6.


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