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Service quality of health care delivery of public sector hospitals : a case study based on western province hospitals in Sri Lanka

by Gunasekara, G.S.P | Prof. S.W.S.B. Dasanayake [supervisor].

Language: English Publisher: [2010]Dissertation note: University of Moratuwa Department of Management of Technology Faculty of Engineering 2010 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043) .

Six sigma : SPC and TQM in manufacturing and services

by Tennant, Geoff.

Language: EN Publisher: Hampshire Gower 2001Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.56 T4.


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