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Adaptation of CRM software in the systematically important commercial banks in Sri Lanka and its relationship with customer satisfaction

by Sri-Nammuni, Nadeera | Dr. Kennedy Gunawardane [supervisor].

Language: English Publisher: [2007]Dissertation note: University of MoratuwaUniversity of Moratuwa Department of Computer Science & Engineering Faculty of Engineering 2007 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004:65(043) (1). : Location(s): Thesis Collection Call number: 004:65(043) .

Barriers to the public key infrastructure (PKI) deployment and usage for authentic document transaction in Sri Lankan banking sector

by Rajapakse, H.S | Mr. Shantha Fernando [supervisor].

Language: English Publisher: [2007]Dissertation note: University of Moratuwa Department of Computer Science & Engineering Faculty of Engineering 2007 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004:65(043) (1). : Location(s): Thesis Collection Call number: 004:65(043) .

Customer readiness towards paperless banking technology advancements in Sri Lankan commercial banking sector : a case study based of Sampath Bank PLC

by Nayanajith, G.M. Darshana | Dr. S.W.S.B. Dassanayaka [supervisor].

Language: English Publisher: [2009]Dissertation note: Department of Management of Technology Faculty of Engineering University of Moratuwa 2009 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043) .

The Impact of information and communication technology usage on bank branch performance : perspective of a leading commercial bank in Sri Lanka

by Maldeni, H.M.C.M | Sanath Jayasena [supervisor].

Language: English Publisher: [2008]Dissertation note: University of Moratuwa Department of Computer Science & Engineering Faculty of Engineering 2008 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004(043) (1). : Location(s): Thesis Collection Call number: 004(043) .

The Impact of surveillance technology on organizational performance : a case of Seylan Bank branches at Colombo & greater Colombo area

by Suraweera, M.D.M.A.

Language: English Publisher: [2004]Dissertation note: Faculty of Engineering Department of Management of Technology University of Moratuwa 2004 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043) .

Perceived factors for the effectiveness of online learning for licensed commercial banks in Sri Lanka

by Munasinghe, T.A.L.L | Dr. Sanath Jayasena [supervisor].

Language: English Publisher: [2008]Dissertation note: University of Moratuwa Department of Computer Science & Engineering Faculty of Engineering 2008 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004(043) (1). : Location(s): Thesis Collection Call number: 004(043) .

Readiness of Sri Lankan Banks in terms of IT disaster recovery

by Fernando, A.L | Dr. P. Ramachandran [supervisor].

Language: English Publisher: [2008]Dissertation note: Faculty of Engineering Department of Management of Technology University of Moratuwa 2008 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043) .

Role of information technology in leveraging performance : a study in Sri Lankan banking sector

by Silva, H.S.E | Mr. Kithsiri Samarasinghe [supervisor].

Language: English Publisher: [2007]Dissertation note: University of Moratuwa Department of Computer Science & Engineering Faculty of Engineering 2007 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004:65(043) (1). : Location(s): Thesis Collection Call number: 004:65(043) .


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