Library, University of Moratuwa, Sri Lanka

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Assessment of users' perceived service quality and brand equity in telecommunication services in Sri Lanka : evidence from corporate/large and medium business subscriber groups

by De Silva, A.H.W.L | Eng. Kithsiri Samarasinghe [supervisor].

Language: English Publisher: [2010]Dissertation note: University of Moratuwa Department of Management of Technology Faculty of Engineering 2010 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043) .

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Churn management in Sri Lankan retail mobile market

by Adikari, A.A.R.E | Mr. Kithsiri Samarasinghe [supervisor] | Mr. Shanaka Rabel [supervisor].

Language: English Publisher: [2007]Dissertation note: University of Moratuwa Department of Computer Science & Engineering Faculty of Engineering 2007 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004:65(043) (1). : Location(s): Thesis Collection Call number: 004:65(043) .

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Competitiveness and barriers of Sri Lankan pay television industry

by Palawinna, Chandith | Mr. A.T.L.K. Samarasinghe [supervisor].

Language: English Publisher: [2009]Dissertation note: Faculty of Engineering Department of Management of Technology University of Moratuwa 2009 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043) .

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Customer relationship management systems in the Sri Lankan hospitality industry for sustained growth and development

by Wijewansa, S.M | Mr. Pradeep Randiwela [supervisor] | Dr. Chathura de Silva [supervisor].

Language: English Publisher: [2007]Dissertation note: University of MoratuwaUniversity of Moratuwa Department of Computer Science & Engineering Faculty of Engineering 2007 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004:65(043) (1). : Location(s): Thesis Collection Call number: 004:65(043) .

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Determinants of customer switching behavior in telecommunication industry - Sri Lankan context

by Kumaresh, R | Prof.Gihan Dias [supervisor].

Language: English Publisher: [2009]Dissertation note: Faculty of Engineering Department of Civil Engineering University of Moratuwa 2009 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 005.8(043) (1). : Location(s): Thesis Collection Call number: 005.8(043) .

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Identifying customer satisfaction of software projects from software project metrics

by Sinthooran, Jeyabalan | Dr. Indika Perera [supervisor].

Language: English Publisher: [2019]Dissertation note: Department of Computer Science & Engineering Faculty of Engineering University of Moratuwa 2019 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004(043) (1). : Location(s): Thesis Collection Call number: 004(043).

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The impact of trust and perceived risk on customer intention to use digitaized services : a case in the Sri Lankan telecommunication industry

by Arachchige, Sahani Matara | Prof. G.D. Samarasinghe [supervisor].

Language: English Publisher: [2018]Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2018 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

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Multimodal user interaction framework for context aware e-commerce

by Hewawalpita, Supun Gothama Sirisena | Dr. G.I.U.S. Perera [supervisor].

Language: English Publisher: [2019]Dissertation note: Department of Computer Science & Engineering Faculty of Engineering University of Moratuwa 2019 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004(043) (1). : Location(s): Thesis Collection Call number: 004(043).

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Predicting future equipment market demand for a retail shop

by Aninthetha, U | Mr. Saminda Premaratne [supervisor].

Language: English Publisher: [2016]Dissertation note: University of Moratuwa 2016 Department of Information Technology Faculty of Information Technology Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004(043) (1). : Location(s): Thesis Collection Call number: 004(043).

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Service quality of health care delivery of public sector hospitals : a case study based on western province hospitals in Sri Lanka

by Gunasekara, G.S.P | Prof. S.W.S.B. Dasanayake [supervisor].

Language: English Publisher: [2010]Dissertation note: University of Moratuwa Department of Management of Technology Faculty of Engineering 2010 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043) .

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Total quality management application on medium density fiber boards industry

by Amarathilaka. I.U | Dr. Piyasena Samarakoon [supervisor] | Dr. Udaya Kahangama [supervisor].

Language: English Publisher: [2009]Dissertation note: Department of Mechanical Engineering Faculty of Engineering University of Moratuwa 2009 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 621.7(043) (1). : Location(s): Thesis Collection Call number: 621.7(043) .

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