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Customer relationship management : concepts and technologies

by Buttle, Francis | Maklan, Stan.

Edition: 3rd ed. Language: English Publisher: London Routledge 2015Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.89:005.344 B8.

Customer relationship management : concepts and technologies

by Buttle, Francis.

Edition: 2nd ed.Language: English Publisher: London Routledge 2011Availability: Items available for loan: Library, University of Moratuwa (5). Location(s): Lending Collection Call number: 658.89:005.344 B8.

Customer relationship management practices towards customer brand engagement : evidence from the hotel industry in Sri Lanka

by Kumarapeli, K. G. N | Dr. G.D. Samarasinghe [supervisor].

Language: English Publisher: [2016]Dissertation note: University of Moratuwa 2016 Department of Management of Technology Faculty of Engineering Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

Design and managing the supply chain : concepts, strategies, and case studies

by Simchi-Levi, David | Kaminsky, Philip | Simchi-Levi, Edith.

Edition: 2nd ed.Language: English Publisher: New Delhi Tata McGraw-Hill 2004Availability: Items available for loan: Library, University of Moratuwa (4). Location(s): Lending Collection Call number: 658.711 S5.

Designing and managing the supply chain : concepts, strategies, and case studies

by Simchi-Levi, David | Kaminsky, Phillip | Simchi-Levi, Edith | Shankar, Ravi.

Edition: 3rd ed.Language: English Publisher: New Delhi Tata McGraw Hill Education 2008Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.711 D4.

DRP : distribution resource planning

by Martin, Andre J.

Edition: rev. ed.Language: EN Publisher: New York John Wiley 1995Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.8 M3.

E-service : new directions in theory and practice

by Rust, Roland T ; Kannan, P. K. eds.

Language: EN Publisher: New Delhi Prentice-Hall of India 2003Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 004.738.5:658.8 N4.

Elements of marketing

by Morden, Anthony R.

Language: EN Publisher: Hants DP Publications 1987Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.8 M6.

Enchantment : the art of changing hearts, minds, and actions

by Kawasaki, Guy.

Language: English Publisher: London Penguin Books Ltd 2011Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658:174.4 K3.

Entrepreneur magazine : bringing your product to market

by Debelak, Don.

Language: EN Publisher: New York John Wiley 1997Availability: Items available for loan: Library, University of Moratuwa (2). Location(s): Lending Collection Call number: 658.5 D4.

Entrepreneurial marketing (EM) towards customer perceived value : a case of traceability in Sri Lanka cinnamon

by Bandara, R.A.M.S.S | Prof. Dinesh Samarasinghe [supervisor].

Language: English Publisher: [2020]Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2020 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 658.11(043) (1). : Location(s): Thesis Collection Call number: 658.11(043).

Entrepreneurship

by Hisrich, Robert D | Peters, Michael P | Shepherd, Dean A.

Edition: 6th ed.Language: English Publisher: New Delhi Tata Mcgraw Hill 2005Availability: Items available for loan: Library, University of Moratuwa (2). Location(s): Lending Collection Call number: 658.5 H5.

A Framework for marketing management

by Kotler, Philip.

Edition: 2nd ed.Language: EN Publisher: Delhi Pearson education 2003Availability: Items available for loan: Library, University of Moratuwa (3). Location(s): Lending Collection Call number: 658.8 K6.

A Framework for marketing management

by Kotler, Philip.

Language: Publisher: Delhi Pearson 2001Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.8 K6.

Global marketing

by Gillespie, Kate | Hennessey, H. David.

Edition: 3rd ed.Language: English Publisher: Delhi Cengage Learning 2011Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.8:339.5 G5.

Global marketing management

by Keegan, Warren J | Bhargava, Naval K.

Edition: 7th ed.Language: English Publisher: New Delhi Pearson 2011Availability: Items available for loan: Library, University of Moratuwa (2). Location(s): Lending Collection Call number: 658.8 K4.

Government intervention in paddy marketing : issues in purchasing and post-stock management

by Wijesooriya, Nalaka | Champika, Jayamini | Priyadharshana, Duminda | Vidanapathirana, Ruvini.

Language: English Publisher: Colombo 7 Hector Kobbekaduwa Agrarian Research and Training Institute 2017Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 338.433:633.18(548.7) H4 (1). : Location(s): Sri Lanka Collection Call number: 338.433:633.18(548.7) H4.

Harvard business review on customer relationship management

Language: EN Publisher: Boston Harvard Business School 1998Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.89:005.344 H3.

Harvard business review on strategic sales management

Language: EN Publisher: Boston Harvard Business School 2007Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.811 H3.


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