Library, University of Moratuwa, Sri Lanka catalog › Results of search for 'ccl=su:"CUSTOMER SATISFACTION" and ( (allrecords,AlwaysMatches='') and (not-onloan-count,st-numeric >= 1) and (lost,st-numeric=0) )'

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		Total quality management by Besterfield, Dale H. ...[et al.]. Edition: 3rd ed.Language: EN Publisher: Delhi Person Education 2004Availability: Items available for loan: Library, University of Moratuwa (3). Location(s): Lending Collection Call number: 658.56 T6. Place hold Add to cart (remove)
		No cover image available Web based customer complain management system for Sri Lanka Telecom PLC by de Silva, S.H. Sanjeevani Dinesh \| Dr. Gamini Wijayarathna [supervisor]. Language: English Publisher: [2008]Dissertation note: University of Moratuwa Department of Information Technology Faculty of Information Technology 2008 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004(043) (1). : Location(s): Thesis Collection Call number: 004(043) . Add to cart (remove)