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Impact of perceived organizational determinants on adoption of an effective customer relationship management system

by Jayarathne, W.L.S | Prof. G.D. Samarasinghe [supervisor].

Language: English Publisher: [2018]Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2018 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

Social listening practices towards social CRM and customer relationship performance in fast-food industry in Sri Lanka

by Gurunathasivam, Sangeetha | Prof. G.D. Samarasinghe [supervisor].

Language: English Publisher: [2022]Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2022 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 658.11(043) (1). : Location(s): Thesis Collection Call number: 658.11(043) .


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