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Managing customer relationships : a strategic framework

By: Peppers, DonContributor(s): Rogers, MarthaLanguage: English Publisher: Hoboken John Wiley & Sons 2011Edition: 2nd edDescription: xv, 512p. : illISBN: 9780470423479Subject(s): CUSTOMER RELATIONS -Management | CONSUMERS' PREFERENCES | Relationship Marketing | Marketing Information systems | Information Storage and Retrieval Systems-Marketing
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Item type Current location Call number Shelving info Status Date due Barcode Item holds
 Book Book Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Permanent Reference Collection
658.89:005.344 P4 (Browse shelf) Not For Loan 108667
 Book Book Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Lending Collection
658.89:005.344 P4 (Browse shelf) 03-40-02 Available 108668
 Book Book Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Lending Collection
658.89:005.344 P4 (Browse shelf) 03-40-02 Available 108670
 Book Book Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Lending Collection
658.89:005.344 P4 (Browse shelf) 03-40-02 Available 108671
 Book Book Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Lending Collection
658.89:005.344 P4 (Browse shelf) 03-40-02-13 Available 108669
Total holds: 0

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