Library, University of Moratuwa, Sri Lanka

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Service management and marketing : customer management in service competition

By: Gronroos, Christian Language: English Publisher: New Delhi John Wiley 2007Edition: 3rd edDescription: x, 483p. : charts, ill., tables, Index includedISBN: 9788126512874 Subject(s): MARKETING | SERVICE INDUSTRIES-Marketing | CUSTOMER SERVICES
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Book Book Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Lending Collection 		658.8 G7 (Browse shelf) 03-40-02-02 Available 114656
Total holds: 0

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