TY - GEN AU - Kumaresh, R. AU - Prof.Gihan Dias TI - Determinants of customer switching behavior in telecommunication industry - Sri Lankan context PY - 2009///] KW - PROJECT MANAGEMENT - Dissertation KW - CIVIL ENGINEERING - Dissertation KW - TELECOMMUNICATION - Sri Lanka KW - TELECOMMUNICATION SYSTEMS, MOBILE KW - TELECOMMUNICATION - Customer Services KW - TELECOMMUNICATION - Customer Relations KW - MBA in Project Management N1 - TH1596 UR - http://dl.lib.mrt.ac.lk/handle/123/965 ER -