TY  - GEN
AU  - Sri-Nammuni, Nadeera
AU  - Dr. Kennedy Gunawardane
TI  - Adaptation of CRM software in the systematically important commercial banks in Sri Lanka and its relationship with customer satisfaction
PY  - 2007///]
KW  - INFORMATION TECHNOLOGY - Dissertation
KW  - COMPUTER SCIENCE AND ENGINEERING - Dissertation
KW  - BANKS AND BANKING - Sri Lanka
KW  - BANKS AND BANKING - Information Systems
KW  - CUSTOMER RELATIONS - Management
KW  - MBA in Information Technology
N1  - TH1542

UR  - http://dl.lib.mrt.ac.lk/handle/123/600
ER  -