TY  - GEN
AU  - Samarajeewa, K.G.A.
AU  - Dr. N.D. Gunawardena
TI  - A Study of customer satisfaction and application of QFD for quality improvement in residential apartments
PY  - 2006///]
KW  - Civil Engineering-Thesis
KW  - THESIS-CIVIL ENGINEERING
KW  - CUSTOMER SERVICE
KW  - CUSTOMER SATISFACTION-Quality Improvement
KW  - MSc (Major Component Research)
N1  - TH1181

UR  - http://dl.lib.mrt.ac.lk/handle/123/1520
ER  -