TY  - GEN
AU  - Sandagomi, T.K.J.
AU  - Dr. S.W.S.B. Dasanayaka
TI  - Call center industry of Sri Lanka: analysis on critical success factors for adaptation and enhancement of the industry
KW  - MANAGEMENT OF TECHNOLOGY-THESIS
KW  - TELECOMMUNICATION SERVICES
KW  - MBA in Management of Technology
N1  - TH853

UR  - http://dl.lib.mrt.ac.lk/handle/123/433
ER  -