TY  - BOOK
AU  - Jayawickrama, Jayasekara Pathiranage Dona Imasha Supun
AU  - Dr. Kutila Gunasekera
TI  - Factors affecting customer value, satisfaction, and loyalty of digital self-service mobile applications
PY  - 2021///]
KW  - CUSTOMER LOYALTY
KW  - CUSTOMER VALUE
KW  - DIGITAL SELF-SERVICE MOBILE APPLICATIONS
KW  - PERCEIVED VALUE
KW  - HEDONIC BENEFITS
KW  - UTILITARIAN BENEFITS
KW  - CUSTOMER SATISFACTION
KW  - INCENTIVES
KW  - INFORMATION TECHNOLOGY - Dissertation
KW  - COMPUTER SCIENCE & ENGINEERING - Dissertation
KW  - MBA in Information Technology
UR  - http://dl.lib.uom.lk/handle/123/19346
ER  -