TY - GEN AU - Laguna,Manuel AU - Marklund, Johan TI - Business process modeling, simulation and design SN - 9781138061736 PY - 2019/// CY - Boca Raton PB - CRC Press KW - WORKFLOW-Management KW - PROCESS CONTROL KW - INDUSTRIAL MANAGEMENT KW - BUSINESS PLANNING KW - Reengineering(Management) ER -