TY  - BOOK
AU  - Wendakoon, Isuru S.
AU  - Dr. H.R. Pasindu
TI  - Assessment of service quality perceived by passengers at Bandaranayake International Airport, Katunayake
PY  - 2017///
CY  - Moratuwa
PB  - Department of Civil Engineering, University of Moratuwa
KW  - CIVIL ENGINEERING-Thesis
KW  - TRANSPORTATION-Thesis
KW  - AIRPORTS-Sri Lanka
KW  - SERVICE QUALITY-AIRPORTS-Colombo-Sri Lanka
KW  - SERVICE DELIVERY
KW  - CUSTOMER EXPECTATIONS
KW  - CUSTOMER SATISFACTION
KW  - MSc in Transportation
UR  - http://dl.lib.mrt.ac.lk/handle/123/14162
ER  -