TY - BOOK AU - Jawhara, A.R. F. AU - Mr. S.C. Premarathne TI - Opinion mining approach to improve hotel booking process PY - 2017///] KW - INFORMATION TECHNOLOGY-Dissertations KW - HOTEL INDUSTRY-Sri Lanka KW - ONLINE BOOKING SERVICES-Hotel industry KW - CUSTOMER OPINIONS-Hotel industry KW - OPINION MINING APPROACH KW - MSc in Information Technology UR - http://dl.lib.mrt.ac.lk/handle/123/13243 ER -