TY  - BOOK
AU  - Samaranayaka, J.R.A.C.P.
AU  - Mr. Saminda Premaratne
TI  - Information searching through voice to text conversion at call centers
PY  - 2017///]
KW  - INFORMATION TECHNOLOGY-Dissertations
KW  - INFORMATION SEARCHING DELAY
KW  - CALL CENTERS-Sri Lanka
KW  - VOICE TO TEXT CONVERSION MECHANISMS
KW  - Customer satisfaction
KW  - MSc in Information Technology
UR  - http://dl.lib.mrt.ac.lk/handle/123/12935
ER  -