TY  - BOOK
AU  - Perera, P.A. Manomi Deepika
AU  - Dr. Chandana Gamage
TI  - Challenges in implementing IT service management for telecommunication sector in Sri Lanka
PY  - 2013///]
KW  - COMPUTER SCIENCE AND ENGINEERING-Thesis/Dissertaion
KW  - BUSINESS ADMINISTRATION IN INFORMATION TECHNOLOGY-Thesis/Dissertaion
KW  - TELECOMMUNICATION INDUSTRY-Sri Lanka
KW  - Information technology services management-ITSM
KW  - MBA in Information Technology
N1  - TH3127
UR  - http://dl.lib.mrt.ac.lk/handle/123/12812
ER  -