TY - GEN AU - Samindra, W.K.P. AU - Dr. Thilak Chaminda TI - Help desk support and incident management system PY - 2013///] KW - INFORMATION TECHNOLOGY-Dissertation KW - COMPUTER AND INFORMATION SCIENCE- Dissertation KW - MSc in Information Technology N1 - TH2749 UR - http://dl.lib.mrt.ac.lk/handle/123/13998 ER -