TY  - GEN
AU  - Ortiz, Chris A.
TI  - The Psychology of lean improvements : why organizations must overcome resistance and change the culture
SN  - 9781439878798
PY  - 2012///
CY  - Boca Raton
PB  - Taylor & Francis Group
KW  - ORGANIZATIONAL CHANGE
KW  - LEAN MANUFACTURING
N1  - Index included
ER  -