TY - GEN AU - Bentotage, Lalantha Gayan ED - Prof. Chandana Perera TI - The Role of soft total quality management practices on organizational performance of Sri Lankan IT software development companies PY - 2011///] KW - MANAGEMENT OF TECHNOLOGY - Dissertation KW - MBA in Management of Technology N1 - TH2408 UR - http://dl.lib.mrt.ac.lk/handle/123/13780 ER -