TY  - GEN
AU  - de Silva, S.H. Sanjeevani Dinesh
AU  - Dr. Gamini Wijayarathna
TI  - Web based customer complain management system for Sri Lanka Telecom PLC
PY  - 2008///]
KW  - INFORMATION TECHNOLOGY - Dissertations
KW  - TELECOMMUNICATION - Customer Relations
KW  - CUSTOMER SATISFACTION
KW  - INFORMATION SYSTEMS
KW  - MSc in Information Technology
N1  - TH2253

UR  - http://dl.lib.mrt.ac.lk/handle/123/10520
ER  -