TY - GEN AU - Kumara, M.H.A. Manjula AU - Dr. H.S.C. Perera TI - Effects of total quality management on operational performance : a case study of Scan Products Division of C.W. Mackie PLC PY - 2010///] KW - MANAGEMENT OF TECHNOLOGY - Dissertation KW - QUALITY ASSURANCE KW - PERSONNEL MANAGEMENT KW - MBA in Management of Technology N1 - TH2200 UR - http://dl.lib.mrt.ac.lk/handle/123/10427 ER -