TY  - GEN
AU  - Macdonald, John
TI  - Understanding total quality management in a week
SN  - 0340711914
PY  - 1998///
CY  - London
PB  - Hodder & Stoughton
KW  - MANAGEMENT
KW  - INDUSTRIAL MANAGEMENT
KW  - PERSONNEL MANAGEMENT
KW  - EFFICIENCY, INDUSTRIAL
ER  -