TY  - GEN
AU  - Omachonu, Vincent K.
AU  - Ross, Joel E.
TI  - Principles of total quality
SN  - 0574443267
PY  - 2004///
CY  - Boca Raton
PB  - CRC Press
KW  - TOTAL QUALITY MANAGEMENT
KW  - QUALITY CONTROL-Standards
KW  - QUALITY CONTROL
ER  -