The CRM handbook : a business guide to customer relationship management
Language: English Series: Addison-Wesley Information Technology SeriesPublisher: Boston Addison-Wesley 2002Description: xxiv, 307p. : illISBN: 0201730626Subject(s): CUSTOMER RELATIONS-Management | Electronic commerceItem type | Current location | Call number | Shelving info | Status | Date due | Barcode | Item holds |
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Book |
Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well. |
658.89:005.344 D8 (Browse shelf) | Not For Loan | 110857 | |||
Book |
Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well. |
658.89:005.344 D8 (Browse shelf) | 03-39-01 | Available | 110859 | ||
Book |
Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well. |
658.89:005.344 D8 (Browse shelf) | 03-40-02 | Available | 110858 |
Total holds: 0
Browsing Library, University of Moratuwa shelves, Shelving location: Lending Collection Close shelf browser
658.89:005.344 B8 Customer relationship management : concepts and technologies | 658.89:005.344 B8 Customer relationship management : | 658.89:005.344 D8 The CRM handbook : | 658.89:005.344 D8 The CRM handbook : | 658.89:005.344 H3 Harvard business review on customer relationship management | 658.89:005.344 P4 Managing customer relationships : a strategic framework | 658.89:005.344 P4 Managing customer relationships : a strategic framework |
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