Challenges in implementing IT service management for telecommunication sector in Sri Lanka (Record no. 170755)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00927nam a2200241 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160901t3127 xxu||||| |||| 00| 0 eng d |
| 041 ## - LANGUAGE | |
| Language | English |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Classification Number | 004:65(043) |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item Type | Thesis |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal Author | Perera, P.A. Manomi Deepika |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Supervisor | Dr. Chandana Gamage |
| Relator Term | supervisor |
| 245 ## - TITLE STATEMENT | |
| Title | Challenges in implementing IT service management for telecommunication sector in Sri Lanka |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Date of Copyright | [2013] |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ix, 103p. : ills. |
| Accompanying Material | CD-ROM |
| 500 ## - GENERAL NOTE | |
| General Note | TH3127 |
| 502 ## - DISSERTATION NOTE | |
| Name of granting institution | University of Moratuwa |
| Year of Granted | 2013 |
| Department | Department of Computer Science & Engineering |
| Faculty | Faculty of Engineering |
| 658 ## - INDEX TERM--CURRICULUM OBJECTIVE | |
| Degree Type | MBA in Information Technology |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| URL | <a href="http://dl.lib.mrt.ac.lk/handle/123/12812">http://dl.lib.mrt.ac.lk/handle/123/12812</a> |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | COMPUTER SCIENCE AND ENGINEERING-Thesis/Dissertaion |
| 9 (RLIN) | 12715 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | BUSINESS ADMINISTRATION IN INFORMATION TECHNOLOGY-Thesis/Dissertaion |
| 9 (RLIN) | 12716 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | TELECOMMUNICATION INDUSTRY-Sri Lanka |
| 9 (RLIN) | 11630 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Information technology services management-ITSM |
| 9 (RLIN) | 12717 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Source of acquisition | Shelving Number | Total Checkouts | Full call number | Barcode | Date last seen | Donation number | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lending | Not For Loan | Library, University of Moratuwa | Library, University of Moratuwa | Thesis Collection | 27/05/2016 | Donations | DCS 06/180 | 004:65(043) | TH3127 | 27/05/2016 | LB/DON/101/2016 | 27/05/2016 | Thesis | Th3127 |