Library, University of Moratuwa, Sri Lanka catalog

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de Silva, S.H. Sanjeevani Dinesh

Web based customer complain management system for Sri Lanka Telecom PLC - [2008] - viii,87p. : ill.

TH2253

Subjects--Topical Terms:
INFORMATION TECHNOLOGY - Dissertations
TELECOMMUNICATION - Customer Relations
CUSTOMER SATISFACTION
INFORMATION SYSTEMS

Index Terms--Curriculum Objective:
MSc in Information Technology

Universal Decimal Class. No.: 004(043) /

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